Answers to the questions we hear most often from engineers and buyers.
Frequently Asked Questions
How do I get a quote?
Upload your 3D model and 2D drawing on our quote page with material, quantity and finish. Our engineers reply with price, lead time and DFM feedback.
How quickly will I receive a quote?
Within [TBC: quote_response].
Which file formats do you accept?
STEP, IGES, X_T, SLDPRT, STL, DWG, DXF and PDF. ZIP or RAR archives are welcome for multiple files.
What is your minimum order quantity?
[TBC: moq]What tolerances can you hold?
Standard [TBC: tolerance_standard]; down to [TBC: tolerance_best] on critical features.
What is your lead time?
Prototypes: [TBC: lead_time_proto]. Production: [TBC: lead_time_prod].
Is my design kept confidential?
Yes. We sign NDAs on request and restrict access to customer files. See NDA & IP Protection.
Do you provide inspection reports?
Yes. We inspect with CMM, optical projectors and 2D vision measuring systems and can provide dimensional reports and material certificates.
How do you ship and which payment methods do you accept?
See Shipping & Payment.
Ready to start your project?
Send us your drawings and get a quote with free DFM feedback. All files are kept strictly confidential.